Privacy Policy

HomeTech USA is a home maintenance and repair service based in Murrieta, California. We operate the website hometechusa.net and provide home maintenance, handyman, smart home, and related services.

For privacy-related questions, contact us at support@hometechusa.net or call (951) 535-3374.

We collect information you provide directly to us, such as when you fill out a quote form, sign up for a membership, or contact us. This may include:

• Contact information — name, email address, phone number
• Service address — your home address for scheduling and service delivery
• Payment information — processed securely through our payment provider; we do not store your card details
• Service history — records of services completed at your home
• Communications — messages, emails, or notes from your interactions with us

We use the information we collect to:

• Schedule and deliver your requested services
• Send appointment confirmations, reminders, and follow-ups
• Process payments and manage your membership
• Respond to your questions and support requests
• Improve our services and website experience
• Send occasional service-related updates (you can opt out at any time)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information in limited circumstances:

• ROC-licensed partners — when coordinating electrical, HVAC, or licensed trade work, your service address and relevant details are shared with our trusted licensed partners
• Payment processors — your payment information is handled by our secure payment provider
• Legal requirements — if required by law or to protect the safety of our customers or team

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your payment information is processed through secure, encrypted channels and we do not store card details on our systems.

While we do our best to protect your information, no method of transmission over the internet is 100% secure. If you have concerns, please contact us directly.

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your personal data (subject to legal and service requirements)
• Opt out of non-essential communications at any time

To exercise any of these rights, contact us at support@hometechusa.net.

As a California-based business serving California residents, we comply with the California Consumer Privacy Act (CCPA). California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of personal information
• Opt out of the sale of personal information — we do not sell personal information
• Non-discrimination for exercising your privacy rights

To submit a CCPA request, email us at support@hometechusa.net with the subject line “CCPA Request.”

Our website may use cookies and similar technologies to improve your experience and collect anonymous analytics data. You can control cookie settings through your browser. Disabling cookies will not affect your ability to use our services.

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.